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WE IMAGINE, WE MAKE IT REAL.

About Us

Your Problem? Our Solution!

SMERP, founded in 2005, is one of Hong Kong's leading software solution providers. With a dedicated team of expertise, SMERP provides all-around Enterprise Software Solution including Retail, Manufacturing and logistics sectors. We provide customers with stable & reliable solutions, fast implementation and comprehensive after-sales service. Our solid knowledge has been proven by more than 400 clients, our strong workflows and right solutions for how they can benefit. Through extensive cooperation of different industries, we will continue to develop and source new products to meet more customer needs.

Mission

To become the market leader of professional IT solution providers and to bring the latest concepts and trends in information technology to help small and medium enterprises increase operational efficiency and profitability. We are committed to providing value-added and quality-of-service of professional consultation to our clients.

Success Story

  • CEVA Logistics (Hong Kong) Ltd
    Barcode & Printing solution

    CEVA, one of the world's leading logistics companies, providing end-to-end design, implementation and operational capabilities in freight forwarding, contract logistics, transportation management and distribution management. Designated SMERP over 5 years to comply with International standard and maintain high customer retention.

    Solutions adopted
    • IATA label printing solution (iPrint)
    • Barcode Solutions Implementation & Maintenance (Handheld, printer and Label)
    Benefit we bring
    • Reduce Customer Complaint & Claim by 70%
    • Increase Tender success rate (30%)
    • Increase overall GP by 50%
  • The Hongkong Electric Company Limited
    Real Time Wireless Mobile Barcode Solution

    One of the public utility in HK who provide an efficient and reliable electricity supply to more than 500,000 customers on Hong KongIsland and LammaIsland. Before employing SMERP, management don't have on time information about their assets. Field engineer suffer from doing tons of paper works that reduce efficiency.

    Solutions adopted
    • IT consultation
    • Wireless (GSM-HSPDA) handheld implementation update
    • Accuracy, paperless, real time
    Benefit we bring
    • Excellent accuracy in complying Government regulation
    • Reduce human error, duplication of work and paperless
    • Real time stock information (meter)
  • Shell HK Ltd
    IT consultation and implementation

    Shell HK Ltd, a global group of energy and petrochemical companies who aim at serving the energy needs of society in economically, socially and environmentally way. They recruited SMERP since 2003 regarding coupon validation solution among HK & Macau gasoline station.

    Solutions adopted
    • Coupon verification system and IT consultation
    Benefit we bring
    • Reduce coupon loss by 90%
    • Accurate coupon issue, verification, collection, cancellation
    • Real time checking on coupon number
  • BOSE Hong Kong Ltd
    Warehouse Management Solution and SAP Integration

    BOSE Hong Kong Ltd, a world famous brand quest for quality sound. No matter the Olympic Games to the Sistine Chapel. From NASA space shuttles to the Japan National Theatre. In the home and on the road, from large outdoor arenas to intimate neighborhood stores, restaurants and clubs, you can hear the realism of sound brings by Bose. They choose iWMS to solve their problem of stock control and delivery plan.

    Solutions adopted
    • iWMS
    • Barcode Solutions (Handheld and Label)
    • SAP integration
    Benefit we bring
    • Reduce delivery error and customer claim by 60%
    • Higher customer satisfaction resulted rise of Sales by 15%
    • Ensure Just-in-Time inventory (JIT) that reduce stock level and warehouse expense by 20%
  • Lai Tak Enterprise Ltd (Mastina)
    Point of Sales Retail Solution

    Mastina, one of the famous fashion retail chains who established in 1995. Their shops located in major Asian region including Hong Kong, Singapore, Malaysia, Indonesia and Vietnam. They adopted S.POS recently in 2012 to empower stock control.

    Solutions adopted
    • S.POS
    • Barcode Solutions Implementation & Maintenance (Handheld, printer and Label)
    Benefit we bring
    • Excellent sales analysis
    • Minimize stock, reduce mark down (saving 20% stock level)
    • Fast and accurate stock replenishment (reduce warehouse staff error)
    • Automated stock management
  • Joy Cheer Corporation Ltd (Jasmine Monica)
    Garment ERP and eCommerce Solution

    Jasmine Monica, an energetic fashion brand from France, diversifying themselves in retail, E shop and wholesales. Their shops located in Shanghai and Hong Kong. They adopt most of SMERP solutions including S.One, S.Mart, Barcode solution and IT service recently in 2012. They nominate SMERP as their first strategic partner.

    Solutions adopted
    • S.One
    • S.Mart
    • IT Service
    • Networking
    Benefit we bring
    • Integrated solution
    • Single vendor for hardware and software
    • Excellent sales analysis for stock replenishment
    • Minimize Total cost of Ownership (TCO)
  • Sun Wah Group
    Third Party Logistics Solution

    Sun Wah Group, the most famous seafood processor, wholesaler and distributor in HK and Macau who founded in 1957 and now expanded its food wholesale trade and distribution businesses in Southeast Asia and North America. They employed SMERP i3PL more than 3 years in their cold storage warehouse eliminate miscommunication with end customers.

    Solutions adopted
    • i3PL
    • Barcode Solutions Implementation & Maintenance (Handheld, printer and Label)
    Benefit we bring
    • Increase customer satisfaction
    • Accurate Billing, Stock checking and Order management

SMERP trusts on every partner to realize IT and business values. Without collaboration, no one can survive alone. That's why we treasure every opportunity to partnering with you no matter your background, your scale, your country are. Please do drop us an email, a call or even a visit so that we can work hand in hand!

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Meet Us
Phone
(852) 2116 8355 | (852) 3585 5969 (FAX)
Location
HONG KONG OFFICE:
Workshop 1602, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon, Hong Kong
ZHUHAI OFFICE:
Room15D 15/F, Taihe Business Center, No.338 Ningxi Road, Xiangzhou, Zhuhai
INDONESIA OFFICE:
Nomor #B2-09, Lantai 2, First City Komplex, Blok 2, Batam Centre, Indonesia
SINGAPORE OFFICE:
152, Beach Road, #28-00, Gateway East, Singapore 189721

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